How long does it take to receive my prescribed medication?
Once you've been prescribed medication, it's natural to want it as soon as possible. However, there are a few factors that can affect the processing and delivery time of your medication. In this article, we'll go over the different timelines and steps involved in getting your medication delivered to you.
Processing time
At our pharmacy, we strive to provide efficient and timely service to all of our patients. Our standard processing time for a prescription is 2-3 days. During this time, our pharmacists will carefully review your prescription and prepare your medication for delivery.
In most cases, this 2-3 day processing time is sufficient for us to fulfill your prescription. However, there are situations where it may take longer.
High demand situations
In some cases, there may be high demand for certain medications. This can happen if there is a shortage of supply from the manufacturer or if there is a higher than usual number of patients requesting the same medication.
In these situations, our processing time may be extended to 7-10 days. This is to ensure that we have enough medication in stock to fulfill all of our patients' prescriptions. We apologize for any inconvenience this may cause and assure you that we are working to get your medication to you as soon as possible.
Tracking your order
As soon as your order has been dispatched, you'll receive a tracking link via email. This link will allow you to track the status of your delivery and see an estimated delivery date. If you have any concerns or questions about your delivery, you can contact our customer service team for assistance.
Tracking your order via patient portal
In addition to the tracking link, you can also track your order via your patient portal. This is a secure online platform where you can access all of your prescription information. To log in to your patient portal, you will need your login credentials.
Through the patient portal, you can view the status of your prescription, any upcoming refills, and communicate directly with our pharmacists if you have any questions or concerns.