Here are the frequently asked questions about payment options.
What payment options are available?
We offer alternative payment methods such as Affirm, Klarna, and Afterpay
Why don’t I see Affirm, Klarna, or Afterpay at checkout?
The availability of these payment options may vary based on several factors, including:
The product you're purchasing
Your IP address or location
Other security or verification factors
If a specific payment method doesn’t appear at checkout, it means it is currently unavailable for use for your order.
What can I do if a payment method isn't showing up?
Try the following troubleshooting steps:
Clear your browser’s cache and cookies.
Place the order from a computer instead of a mobile device.
Ensure the name on your IVY RX account matches the name on your payment account. (e.g., Affirm)
If the option still doesn’t appear, it may not be available for your current order.